Statement from Caroline Dawe, Care Group Manager for Medicine, University Hospitals Plymouth 

“We had hoped to reopen  Minor Injuries Unit (MIU) service at Tavistock Hospital on Tuesday 5 November but unfortunately we have had to extend the temporary closure until the New Year 2020.

As you will recall, our problem in running the service is around staffing shortages. Since August, we have recruited and are currently training four additional members of staff. In order to run the Minor Injuries service across the Cumberland Centre, Tavistock and Kingsbridge, we need to recruit and train at least a further four senior practitioners. This will ensure we have sufficient staff to cover the service and that all staff are all trained and supported to the right level. As senior practitioners, and sometimes sole providers of the Minor Injuries service in venues such as Tavistock, we have to ensure they have the right training, experience and support to practice.

We are confident the steps we are taking now will give us a strong and resilient staffing structure for the future minor injuries service, which is much valued by the public and ourselves. Tavistock MIU sees an average of around 23 patients a day.

We apologise for the delay in returning the service to normal. We will keep in touch and give you a date for re-opening as soon as we are fully recruited with staff who can work independently.

In the meantime, patients who would normally use Tavistock Minor Injuries Unit can use the Cumberland Centre or visit the Minor Injuries Units in Liskeard, Launceston or Okehampton. Details for these units can be found here.

We have also put in place arrangements so that if you are registered with the below GP practices, they also offer a Minor Injury Service:

  • Abbey
  • Tavyside
  • Yelverton
  • Okehampton  (open to all, including non-registered patients)”

If you have been affected by this and have an experience to share with Healthwatch Devon, good or bad, please have your say here

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