Find out how we helped the people of Great Torrington and surrounding areas to have their views heard about Torrington Community Hospital.


Across England right now, NHS commissioned services which are currently being delivered in the community, are undergoing long term transformational processes.

In Devon, Northern, Eastern and Western Devon Clinical Commissioning Group (NEW Devon CCG) have been carrying out ongoing engagement processes with patients and the public in the north of county under a programme called ‘Care Closer to Home’. The aims is to gather the views and opinions of interested local people regarding the future of local services.

What we did

In an effort to ensure that local people’s voices were being heard and understood, during summer 2013 we assisted in the development of a local survey.  The ‘Torrington 200 Survey’ aimed to gather views from 200 local people in the Torrington area.  Over the course of 3 days, a local team, including Healthwatch Devon, collated responses and achieved 88% of the target figure.

Our Findings

The survey and collection of feedback provides a ‘snapshot’ of local opinion about the future of the local community hospital.

Three concerns which appear of major significance as a result of this work are:

  • “We don’t want the beds relocated”
  • “What is understood by enhanced home-based care?”
  • “How will people’s safety and social isolation be dealt with if more people are cared for at home?”

For more information please see our Final Report.


As part of this work we have utilised our legal powers under Section 221 of the Local Government and Public Involvement in Health Act 2007.  Recommendations have been made as a result of this report and responses were invited, including from the relevant providers and commissioners in the Northern Locality of NEW Devon CCG.

See the response from NEW Devon CCG

Latest News

North Devon NHS Boards confirm an extension for patients to comment on Torrington test of change – 24.07.14

The NHS in Norther Devon agrees to change how Torrington Hospital is used to benefit the whole community – 26.11.14

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