We are committed to providing a website that is accessible to the widest possible audience, including people with visual, hearing, cognitive or motor impairments. We endeavour to conform to World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 1.0 Level AA. Whilst every effort is made to ensure the whole site conforms, this is an ongoing process, older content and content from external sites that we link to or present on our site may not yet reach these standards.

Accessibility preferences

You can change the way this website looks to suit your preferences. The settings that do this differ from browser to browser, but most browsers offer some or all of the following:

  • Increasing the font size. If you find the size of the text too small you can easily adjust it by using the font size setting in your browser. If you use Internet Explorer, go to the “View” menu, select “Text Size” and then select either “Larger” or “Largest”.
  • Adjusting text and colour changes. Some users who rely on screen magnifiers can find white backgrounds give off a glare. You can change both the background and the text by changing some settings in your browsers. If you use Internet Explorer, look in the “Tools” menu, select “Internet Options”, select “Colors” and make changes to text and background colors in the “Colors” panel.

PDFs and accessibility

Many of the documents on our site are forms or publications created in Adobe Acrobat Portable Document Format (PDF). Adobe Reader enables you to read PDFs. The latest versions of Adobe Reader (7.0+) offer more in the way of accessibility than earlier versions. You can find the latest version of Adobe Reader on the Adobe website – Opens in a new window.

You can download a useful document about how to access PDFs with various assistive technologies from the Adobe website (PDF) – Opens in a new window. You can also find tools and information to increase the accessibility of PDF documents on the Adobe website – Opens in a new window.

You can use a tool that converts PDF documents to HTML pages on the Adobe website – Opens in a new window. To use this tool, paste the complete URL of the PDF into the box labelled “URL” on this page. An HTML version will be created when you submit the form. There is also an email facility that will email you an HTML or text file translated from a URL or attached file.

Accessibility Wizard

If you use Windows, there is a program called Accessibility Wizard that enables you to set preferences for using your PC and the Internet. To find the Accessibility Wizard, look in the “Start” menu, select “Programs”, select “Accessories”, select “Accessibility”, select the “Accessibility Wizard” and then follow the instructions.

Supported browsers

We develop our online content to support a reasonable range of web browsers and operating systems.

Target browsers: Internet Explorer 9, Firefox 4, Google Chrome 4, Safari 4

Other supported browsers: Internet Explorer 8 & 7, Firefox 3, Opera 10

Partially supported browsers: Internet Explorer 6

Partially supported browsers enable you to access the content but there is no guarantee that the content will be rendered correctly. You should regularly upgrade your browser.

Feedback about Healthwatch Devon accessibility

Your suggestions and feedback on how to improve accessibility are very much appreciated. If you are experiencing any difficulties accessing the information on our pages, or would like to send us some feedback in general, please contact us info@healthwatchdevon.co.uk

Further information

For further information on various disabilities, there are links to pages on the BBC website. Accessibility agencies encourage linking to the BBC website as it is known to be extremely useful and comprehensive.

You can find step-by-step details of how to optimise the user experience for users with difficulties or impairments on the BBC websites accessibility guides.

Find General Information about optimising the user experience for people who:

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Difficulties that people who are blind or who have visual impairments may encounter

Visual impairments include low vision, colour blindness, and blindness. There are many options to modify the computer display and appearance so it is more legible, or to receive information through sound or touch.

If you have visual impairments, you may be interested in the following assistive technology:

  • screen magnifiers enlarge a portion of the screen as you move the focus, thus increasing legibility
  • screen readers verbalise or “speak” everything on the screen including labels, menus, text, ALT text, etc
  • refreshable Braille displays provide tactile output of information represented on the computer screen
  • Braille embossers work with Braille translation programs, which convert text scanned in or generated via standard word processing programs into Braille, and then print it on the embosser
  • talking word processors are software programs that use speech synthesisers to provide auditory feedback of a page
  • large-print word processors allow you to view everything in large text without added screen enlargement
  • colour contrast testers are software that can be used to gauge whether the colours used on a site have sufficient contrast and are therefore legible
  • voice-activated software, also called speech recognition software, allows you to enter data using your voice rather than a mouse or keyboard

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