Healthwatch Reports

This page contains recent published Healthwatch reports. 

We have tried to cover many topics. All our reports are based on direct feedback from users of health and care services in Devon.  Please keep your feedback coming so that we can keep managers of health and care services informed about the things that matter to you.

HWE advice on NHS’s objectives for 2020-21

Each year, we share with Government the issues we believe should be included in the objectives for the NHS for the year ahead. Read our advice and find out how the NHS Mandate this has been affected by COVID-19.

What people are telling HWE: October - December 2019

Find out what the public has been telling us about health and social care from October to December. This briefing also looks at and examines emerging themes across services, focusing on healthcare for trans people, and access to wheelchair services.

What matters to people using A&E

Our latest briefing illustrates the chain of factors which impact on people’s experiences in A&E.

Young people's mental health and wellbeing research

Find out what young people told us they want from mental health support and services.

What people want from the next ten years of the NHS

When the NHS Long Term Plan was published in January 2019 we were asked by NHS England to engage people across the country about how people wanted the priorities to be implemented locally. Here’s what over 40,000 people told us.

HWE annual report 2018-19

Last year, Healthwatch supported over 336,000 people to share their story about health and social care. These views resulted in over 7,200 recommendations to services about the improvements that people would like to see.

Healthwatch in Devon, Plymouth and Torbay Voices Magazine Autumn 2020

We are delighted to share our brand new digital magazine ‘Healthwatch Voices’ with you as the new joint Healthwatch in Devon, Plymouth and Torbay service. You can read about how your voice has made an impact on health and social care service change, key findings from our COVID-19 report, information about joining our assist network and so much more!

Autumn 2019

Voices is our in-house quarterly magazine featuring a range of stories and information relating to health and social care in Devon. 

Summer 2019

Voices is our in-house quarterly magazine featuring a range of stories and information relating to health and social care in Devon. 

The Doctor Will Zoom You Now: Insight Report

In July 2020 we took part in a national research study designed to understand the patient experience of remote and virtual consultations. Here is the Insight Report of that work.

COVID-19 Engagement Report

The Department of Health and Social Care and NHS England asked us to gather feedback about your experiences in relation to COVID-19 and services that relate to patient safety.
This report shows the results of this engagement with local people across Devon.

Healthwatch Devon Annual Report 2020

Our Annual Report for 2019/20 , showing all of our statutory activities and more.

Young People and Sexual Health: Community Engagement Report 2019

This work builds on two reports carried out by Healthwatch Devon (HWD) in 2015 and 2016 into the health and wellbeing concerns of children and young people. In both reports sexual health was a top three concern cited by children and young people and so this research was devised to explore further.

Walking the Patch

A Healthwatch Devon Enter & View Experience of Maternity Services, University Hospitals Plymouth, 23rd September 2019

Your Views 2019

 The experiences we gather are entered (anonymously) into our evidence bank. This  ‘Your Views’ report is a summary of what people  told us from July – September 2019.

HW Devon Annual Report 18/19

Our sixth annual report sets out what people think of current care and how we have helped services hear what works, what doesn’t and what local people want from care in the future.

NHS Long Term Plan Report - May 2019

A collaboration report with Healthwatch Plymouth and Torbay showing what people in Devon think of the NHS Long Term Plan.

All of the feedback of nearly 1000 people in Devon will be fed directly into the development of the NHS’s local plans.

Enter and View Report - March 2019

An Enter and View Report of Pottles Court Care Home, Exminster

Enter and View Report - February 2019

An Enter and View Report of Heatherside House Care Centre, Yelverton