Find out how we acted as an independent body to collate people’s responses to a consultation on community health services, and how we reported the key findings.
South Devon and Torbay Clinical Commissioning Group (SD&T CCG) is responsible for planning and organising health services across the “Coastal Locality”, encompassing Shaldon, Bishopsteignton, Teignmouth and Dawlish and surrounding areas.
SD&T CCG has proposed changes to the provision of services at the Dawlish and Teignmouth hospitals and a consultation was undertaken to ensure local residents could have their say about the proposals.
Healthwatch Devon was asked by the CCG to act independently to collate and analyse responses from the general public to the consultation. We were asked to present the key findings in a report which the CCG would then formally respond to.
- Of the SD&T CCG options presented, through the survey, public meetings and discussions with community groups, Option 1 is clearly the preferred option.
- There is significant concern from residents and GPs in Teignmouth and Shaldon regarding the changes in function of Teignmouth hospital and an MIU located in Dawlish.
- On the balance of responses, the most significant concern regarding Teignmouth hospital is the loss of medical beds.
- There is strong support for an 8am-8pm Minor Injuries Unit with X-ray facilities located within the Locality.
- Young people, particularly those under the age of 25 have not engaged with this consultation process and further work may be required to ensure their opinions are considered.
- There are general concerns about local transport, access and parking at both hospital sites.
- Whatever future services look like, better communication with local residents to ensure they understand opening times and services available will be required. This could help reduce pressure on Torbay and Exeter Accident and Emergency services.
Read our full report here.
Read the response from South Devon and Torbay Clinical Commissioning Group here.
Update 09/07/15 Following on from our report, South Devon and Torbay Clinical Commissioning Group have made the following decision reported here.