Speak to a Healthwatch Champion
If you wish to speak to someone face-to-face about your health or social care experience, you can contact your local Citizens Advice Service and ask to speak to a Healthwatch Champion in your area. They will arrange for the Champion to call you back. Please be aware that the Healthwatch champions only work 1 day a week in each district so it may take up to 10 days for someone to contact you.
Citizens Advice is a national service that provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. CA Devon are working in partnership with Healthwatch Devon to provide locally based information, advice and signposting services.
A Healthwatch Champion can advise and support you with:
- What to expect from health and care services
- Who should be paying for what
- Complaints and support with making complaints
- Signposting to local services
- and more!
To get in touch with your local Healthwatch Champion call CA Devon Advice line:
General Enquiries: 03444 111 445. Mon-Thurs 10-4.
Phone lines are less busy after 2pm, please try and call between 2pm and 4pm if you are able. If you are not automatically transferred to speak to somebody and enter into recorded information options; this means all the lines are busy. If you do not wish to listen to recorded information, hang up and try again later.
BT Text Relay for Deaf & Hard of Hearing Callers: 08444 111 445
Mobile Phone Callers: 0300 33 00650.
You will be asked to key in a local landline number, this is so that the system can get you through to your local bureau. The number you key in is not recorded and will not be used to call you back.
OR visit your local Citizens Advice Bureau Office, for information on the location and opening hours of your local CAB visit www.cabdevon.org.uk